You don’t have to be born mentally tough. Here’s how you can develop the vital trait. First the definition: “The ability to work hard and respond resiliently to failure and adversity; the inner quality...
Awake the sleeping giant within your own team, get them using social media. Even five short years ago, the use and perception of social media was a different beast, especially in the office. The...
In Microsoft’s latest TV spot, the company stacks its voice assistant against Apple’s. Spoiler: Microsoft’s wins. The commercial features Siri on an iPhone 5S and Cortana on a low-end Lumia 635, where Microsoft’s voice...
Some of us jokingly say that we’re addicted to our iPhones. A newly released app called Moment will show us just how true that statement may be. Designed to promote a healthier balance between our real...
With the Ask Zappos service, the retailer could redefine online shopping all over again. Fanatical customer service has always been a way of life at Zappos. Now the brand is taking it one step further....
When he returned to Apple in 1997, Steve Jobs introduced three products that proved he had mastered two fundamental concepts on which Apple’s success depended When Steve Jobs returned to Apple in 1997 after it acquired...
Fostering trust among employees who are suspicious of management doesn’t have to be a daunting task. Employees are often suspicious of management. Everyone has had a bad boss in the past, and that experience...
Hard-charging entrepreneurs can wear themselves down, too. Here’s how to stay on top of your game. Everyone gets burned out from time to time. Even if you own the business. As with real–or physical– ailments, it’s...
If you don’t do the work to keep moving up, you’re doomed to go downhill. If there’s anything that’s true in business and in life, it’s change. And change means that each element of your business...
Some employees just aren’t worth keeping around. Does your office have any of these types? As a business owner, your time is limited; you hired a team of capable professionals because there’s no way...
